Internet: General Facts about Users

  1. A survey taken of 320 respondents from Bangladesh, Malaysia, Singapore, Thailand, and other Asian countries showed that 46 percent of parents frequently speak to their children about Internet safety and online behavior, 39 percent discuss it occasionally, and 12 percent say they never discuss the topic with their children.
  2. In Asia, China reigns supreme, having more than 738 million active Internet users.
  3. A survey done of over 2,000 people from 40 economies throughout the Asia-Pacific region found that without sufficient online data protection 40 percent of men and 50 percent of women said it was unlikely that they would use online banking or online financial services. Seventy percent felt that their personal information was not sufficiently protected online.
  4. Internet penetration in Southeast Asia is at 32 percent. This means there are currently 200 million Internet users in Southeast Asia.
  5. Malaysia, with a 62.6 percent online population, is second only to Singapore, which has an online population of 74 percent.

Online Privacy


  1. In January 2014, the Chinese government’s attempt to block a VPN provider led to a nationwide Internet outage.
  2. In Myanmar, the government actively blocks websites that uncover human rights violations. The country filters through social media, email, and other web-based communications. And cafés must keep records of user activity and provide this to law enforcement upon request.
  3. The Chinese government employees 300,000 people to police ISPs in their country.
  4. Internet censorship in Singapore is done by the Media Development Authority.
  5. Vietnam is one of the countries with the worst Internet freedom ranking. Coming in at 76, it is worse than countries like Saudi Arabia and Pakistan. Iceland has the freest Internet in the world, with a ranking of six.
  6. In Thailand, a man was sentenced to 35 years in prison because his Facebook posts were deemed critical of the royal family.
  7. Myanmar’s 2013 telecommunication law permits the criminalization of activism over the Internet as well as criminalization of communication that the government considers dishonest or untruthful.
  8. Cambodia and Indonesia are two of four countries that restrict torrents, political media, and pornography.
  9. In 2013, 46 bloggers and Internet activists were imprisoned in Vietnam.
  10. In January 2018, Indonesia’s Information and Medications Technology Ministry implemented a $14 million Internet censorship system. The system is designed to block pornography and other content deemed unsuitable by the government.
  11. According to Global Voices Advocacy, Thailand has blocked more than 113,000 websites it deems to be a threat to national security.

Hacking/Security


  1. Cyber attacks in Singapore are on the rise. Seventy-two percent of CIOs have detected an uptick in cyber attacks as compared to 12 months ago.
  2. The Singapore government experienced 16 cyber attacks between April 2015 and June 2016. This means that there was more than one attempt per month.
  3. The personal data of 850 personnel were stolen from Singapore’s Defense Ministry database in February 2017.
  4. Eighty-five percent of Singapore’s CIOs expected their companies to be attacked more often. This number is higher than the 78 percent average of CIOs in other countries who believe the same thing.
  5. In response to increased cyber attacks, 23 percent of Singapore’s CIOs will be adding new permanent IT security professionals over the next 12 months.
  6. Asian organizations take on average 1.7 times longer to discover a cyber security breach as opposed to the global median.
  7. In July 2016, 68 Philippine governmental websites were hacked simultaneously.
  8. In Bangladesh, cyber attackers stole $81 million from the central bank. They did this by hacking into an official’s computer and then transferring the funds from the bank to the Philippines.
  9. In Asia, 42 percent of HR professionals foresee a lower than needed supply of cyber security talents. Japan estimates a 48 percent under supply and China estimates a future under supply of 58 percent.

E-commerce


  1. Singapore, with a one percent e-commerce penetration, is the highest in South Asia, followed by the Philippines, Malaysia, and Thailand.
  2. The UBS believes that the conversion rate for e-commerce in Southeast Asia is somewhere between 0.5 percent and one percent. This is close to the global average of 1.2 percent, with the US coming in at three percent.
  3. Among Southeast Asian markets, Thailand ranks number two with 79 percent in mobile traffic. Indonesia is number one with 87 percent.
  4. Vietnam has the highest conversion rate in Southeast Asia. They are 30 percent higher than the average. On the other side of the coin, Thailand and the Philippines are on the bottom of the list. Their conversion rate is about 20 percent lower than average.
  5. Conversion rates for Southeast Asia are 1.7 times higher on mobile devices as opposed to desktops. The one exception is Thailand where desktop conversion rates are 1.3 times higher than those of mobile.